This site
is designed to provide information for your support network
so that they can best assist you as you assume the role of
student. We encourage
you to share this information with your parents, friends, families and loved
ones. Below you will find more information
below concerning student success, and student records.
FAQ Student
Success |
FAQ Student Records
•
What is the difference between a high school and college environment?
• What does JSRCC do to help students
adjust to the first few weeks of classes?
• What
if my student is struggling academically? How can I help?
• When your student asks how to succeed,
how can you offer encouragement?
• If my student is having
problems with the teacher, how can I set up a teacher conference?
What is
the difference between a high school and college environment? [back
to top]
The college environment requires students to function independently,
be self-directed, and be mature enough to handle adult subject
matter and a diverse population. College students are expected
to contribute to the learning environment and behave in a
manner that will not disrupt instruction, the classroom,
events, or other campus settings. The college workload averages
two hours of homework for every hour of class time.
What does JSRCC
do to help students adjust to the first few weeks of classes? [back
to top]
All new students are required to attend an orientation
program prior to the start of the semester. During this orientation
students will learn about programs at JSRCC that will provide
support and assistance. In addition, students should view the First-Year
Survival Tips slide show. First year students are also
encouraged to take SDV 100 in their first semester, which is
designed to facilitate self-discovery, as well as develop helpful
skills such as note-taking, time management, and career exploration.
What
if my student is struggling academically? How can I help? [back
to top]
Students, particularly new students, can encounter academic
difficulties. The adjustment to a college environment can be
challenging. If you find signs of declining interest in a subject
or increased frustration you should refer your student to contact
a faculty member, the Access Center (www.reynolds.edu/jsr_ac)
or the Academic Support Center (www.reynolds.edu/jsr_asc).
JSRCC’s Academic Support Centers provide free tutoring
to students and can assist with challenges your student may
be facing in math, writing, or a number of other subjects.
If my
student is having problems with the teacher, how can I set
up a teacher conference? [back to top]
Trying to arrange teacher conferences or making personal phone
calls to the instructor to discuss your student’s performance
is not encouraged at the college and university level. Students
(regardless of age) are expected to take the initiative to
address academic or personal problems that may interfere with
their ability to succeed in a course. The college provides
advisors and counselors to assist students in overcoming academic
difficulties, up to and including a grievance process if students
feel they have been treated unjustly. However, it is not encouraged
for parents to contact faculty or academic administrators about
their student’s performance – that is the responsibility
the student assumes when registering for college level classes.
When your student asks how to succeed, how can you offer
encouragement? [back to top]
Be Present in Class: Some
classes do not take attendance, but it is important to be present.
The information your students may miss will affect the success
of their learning process.
Keep and Review the Course
Syllabus: Your students' syllabus is their contract with
their instructor. It includes instructor contact information,
required course texts, class objectives, assignment deadlines,
and grade computation.
Be Prepared for the Class: Have
the necessary supplies and textbooks needed for the class,
and also be prepared for engaging in class discussions.
Take Notes in Class
Meet With Instructors
•
Why is JSRCC unable to tell me anything about my student?
•
How can I get a copy of my student’s grades?
• Since
I’m paying for my child’s education, why
can’t I get a copy of their records?
•
How
can I get verification of my student’s enrollment
and grade point average for my insurance company?
Why
is JSRCC unable to tell me anything about my student? [back
to top]
According to federal
law, college students have the right to the privacy of
all their education records including grades, financial
information, and disciplinary records. Under this
law, parents or family members who want to gain access
to a student’s records can do so only if the student
provides written permission.
Unless a student makes other arrangements with us, we
do not contact parents or family members about their
progress at college. It is the responsibility of
the student to communicate with their families and loved
ones and tell how things are going. The student may talk
to a staff member in JSRCC’s Admissions and Records
Office about options available for release of information.
How
can I get a copy of my student’s grades?[back
to top]
The easiest and fastest
way to obtain information about your student’s grades
or records is for the student to provide it for you. Students
can look up information by logging online to their Student
Information System account and either print it off or email
a copy to you.
Since
I’m paying for my child’s education, why
can’t I get a copy of their records?[back
to top]
FERPA requires that access
to a college student’s records must be released by
approval of the student.
However, parents can receive information about their student
if they show proof that the student is financially dependent
for IRS purposes. To do so, submit a copy of your
tax records that show dependent status to Central Admissions
and Records. Please know that our staff may not be
able to grant your request immediately as they are required
to have the Registrar’s permission prior to releasing
How
can I get verification of my student’s enrollment
and grade point average for my insurance company?[back
to top]
A
verification form may be obtained through the Access Center. The
form requires the student’s signature, and then it
may be mailed to the college or dropped off at one of the
Access Centers to be processed.
